Supporting cancer patients in their hour of need.
MIIA has partnered with CancerNavigator to offer a unique, no-cost support service to all MIIA/Blue Cross subscribers, spouses, and dependents on an active health plan.
1:1 Support for Patients and their Families
Your dedicated Nurse Navigator, Merete, can help you:
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Find great experts for care
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Schedule appointments quickly
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Find convenient transportation
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Manage medication and side effects
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Identify potential financial assistance
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Locate support groups and resources
Meet Merete,
your CancerNavigator Nurse through MIIA Health Benefits Trust.
Merete is an Oncology Certified Nurse with over 12 years of oncology experience, including an extensive background in oncology infusion, nurse navigation, and supporting patients across many areas of cancer care.
“I feel honored to support patients and families during such a vulnerable and uncertain time. My goal is to be a calm, approachable resource they can turn to with any question or concern, whether it is clinical, practical, emotional, or something they are not even sure how to ask yet. I want every patient to feel heard, supported, and never alone as they navigate their cancer journey.”
- Merete, RN, BSN, OCN
Patient Testimonials
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“I feel very lucky to have this service because I'm single and I live alone. When you're going through the scariest time in your life by yourself, you are not alone with CancerNavigator.”
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“The CancerNavigator personnel are friendly, sympathetic, and genuinely concerned about the well-being of their patients which was very comforting. The information provided was very useful.”
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“The surgeon that was recommended was everything and more. In time of questions, CancerNavigator is here for you!”
Our Process
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Speak with your Nurse Navigator
Your Nurse Navigator will learn about your clinical situation to understand how we can best help you and your family.
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Receive personalized resources
Your Nurse Navigator will create personalized recommendations, assist with appointment scheduling, and help you find the resources you need.
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Access lifetime support
MIIA covers lifetime access to CancerNavigator at no cost to you. You can reach out to the CancerNavigator team at any time for assistance. Participation is voluntary and confidential.
Frequently Asked Questions
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CancerNavigator is a third-party service that is offered to you through your MIIA/Blue Cross health plan. CancerNavigator helps patients understand their clinical situation, access appointments with great doctors, and more.
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No. CancerNavigator works alongside your MIIA/Blue Cross health plan, but we are a separate service.
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CancerNavigator is available at no cost to MIIA/Blue Cross subscribers, spouses, and dependents on an active health plan.
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CancerNavigator is offered through your MIIA/Blue Cross health plan at no cost to you.
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No. We support patients who are undergoing testing related to potential cancer, newly diagnosed, currently in treatment, in survivorship, or in follow-up care.
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No. We can provide resources and information to complement your current care plan.
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To get in touch with a Nurse Navigator, call (617) 202-9211.
Connect with a Nurse Navigator
Phone:(617) 202-9211
Participation is voluntary and confidential.
