Supporting cancer patients in their hour of need.
IPBC has partnered with CancerNavigator to offer a unique support service to all members, retirees, and dependents on an IPBC BCBS IL or UHC health plan beginning July 1, 2026.
We help your employees face cancer by pairing them with Oncology Certified Nurse Navigators. Whether they are just beginning their journey, are in active treatment, finished with treatment, or in survivorship, CancerNavigator is here to help.
This hub provides direct access to communications materials to share with your teams explaining how to use the service. IPBC member employees can also visit www.cancernavigator.com/ipbc for more details.
Share the details with employees
Employee Materials
Posters
Use these in common areas, such as breakrooms, as a quick reminder that the service is available when needed.
Postcards
Mailed to all eligible employees the week of June 29 to announce the service.
Employer Materials
1:1 Support for Patients and their Families from
Oncology Certified Nurse Navigators
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Find great experts for care
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Schedule appointments quickly
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Find convenient transportation
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Manage medication and side effects
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Identify potential financial assistance
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Locate support groups and resources
Patient Testimonials
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“I feel very lucky to have this service because I'm single and I live alone. When you're going through the scariest time in your life by yourself, you are not alone with CancerNavigator.”
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“The CancerNavigator personnel are friendly, sympathetic, and genuinely concerned about the well-being of their patients which was very comforting. The information provided was very useful.”
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“The surgeon that was recommended was everything and more. In time of questions, CancerNavigator is here for you!”
Our Process
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Speak with a Nurse Navigator
The Nurse Navigator will learn about each clinical situation to understand how we can best help.
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Receive personalized resources
The Nurse Navigator will create personalized recommendations, assist with appointment scheduling, and help find the resources each patient needs.
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Access lifetime support
IPBC covers lifetime access to CancerNavigator at no cost to members. Your employees can reach out to the CancerNavigator team at any time for assistance.
Program Questions
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CancerNavigator is a third-party service that is available to IPBC members. CancerNavigator helps patients understand their clinical situation, access appointments with great in-network doctors, and more.
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No. CancerNavigator works alongside the both insurance companies but we are a separate service.
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IPBC member employees, retirees, and their dependents on a BCBS IL or UHC health plan are eligible for this service. Participation is voluntary and confidential.
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No. We support patients who are undergoing testing related to potential cancer, newly diagnosed, currently in treatment, in survivorship, or in follow-up care.
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No. We can provide resources and information to complement a current care plan.
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For questions about how the service works or other administrative topics, email us at ipbc.questions@cancernavigator.com. Cancer patients who want to talk with with a Nurse Navigator about the program can call us directly at (630) 214-1252 or visit our website at www.cancernavigator.com/ipbc.
Connect with CancerNavigator
To reach a Nurse Navigator call (630) 214-1252
For questions about the program, email ipbc.questions@cancernavigator.com