Supporting cancer patients in their hour of need.
Heating, Piping, and Refrigeration Medical Fund has partnered with CancerNavigator to offer a unique, no-cost support service to all participants and dependents on the health plan.
1:1 Support for Patients and their Families
Our team of Oncology Nurse Navigators can help you:
-
Find great experts for care
-
Schedule appointments quickly
-
Find convenient transportation
-
Manage medication and side effects
-
Identify potential financial assistance
-
Locate support groups and resources
Meet Daylin,
a CancerNavigator Oncology Nurse through Heating, Piping, and Refrigeration Medical Fund.
Daylin is an Oncology Certified Nurse with over 13 years of experience in the oncology field, including 7 years as an Oncology Infusion Nurse and Nurse Navigator.
“I am honored to support patients and their families as they navigate a cancer diagnosis. My passion lies in providing compassionate patient care, clear and thoughtful education, and strong advocacy to help patients feel informed, supported, and empowered. I strive to be a steady, reassuring presence during difficult moments. My goal is to ensure that patients and families know they are never alone in this journey.”
- Daylin, RN, OCN
Patient Testimonials
-
"I feel very lucky to have this service because I'm single and I live alone. When you're going through the scariest time in your life by yourself, you are not alone with CancerNavigator."
-
“The CancerNavigator personnel are friendly, sympathetic, and genuinely concerned about the well-being of their patients which was very comforting. The information provided was very useful."
-
“The surgeon that was recommended was everything and more. In time of questions, CancerNavigator is here for you!”
Our Process
-
Speak with your Nurse Navigator
Your Nurse Navigator will learn about your clinical situation to understand how we can best help you and your family.
-
Receive personalized resources
Your Nurse Navigator will create personalized recommendations, assist with appointment scheduling, and help you find the resources you need.
-
Access lifetime support
Heating, Piping, and Refrigeration Medical Fund covers lifetime access to CancerNavigator at no cost to you. You can reach out to the CancerNavigator team at any time for assistance.
Frequently Asked Questions
-
CancerNavigator is a third-party service that is offered to you on behalf of your health plan. CancerNavigator helps patients understand their clinical situation, access appointments with great doctors, and more.
-
No. CancerNavigator works alongside the Heating, Piping, and Refrigeration Medical Fund and your insurance company, but we are a separate service.
-
For the Heating, Piping, and Refrigeration Medical Fund, eligibility is defined as all participants and dependents on the health plan.
-
CancerNavigator is offered to all participants and dependents on the health plan at no cost to you.
-
No. We support patients who are undergoing testing related to potential cancer, newly diagnosed, currently in treatment, in survivorship, or in follow-up care.
-
No. We can provide resources and information to complement your current care plan.
-
To get in touch with an Oncology Nurse Navigator, call (202) 280-2763.
